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Home»News»Is Sky Broadband Down?
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Is Sky Broadband Down?

While living a life without the internet is a nightmare, here is what the users of Sky broadband are going through.
Vivek KumarBy Vivek KumarSeptember 20, 2023Updated:November 24, 2023No Comments3 Mins Read14 Views
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Is Sky Broadband Down?
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Not having an internet connection is a nightmare for many. The same nightmare is being faced by the millions of people who have been left without any internet or landline phone service after a huge Sky network outage.

While imagining life without the internet is pretty hard to fathom, some people are really facing the same issue.

According to Down Detector, users from across the UK are struggling with their internet connection as Sky broadband is down. Over 41,000 users report problems with their internet as of writing. The first report of the issue came at 10 p.m., and ever since, people have been furious.

Why Is Sky Broadband Not Working?

Having trouble connecting devices to your Broadband Hub? Get help for:

📱 Mobiles & Tablets: https://t.co/39JeHcOAsk
💻 Computers & Laptops: https://t.co/pVlXjj9gRb
📺 Your Sky box: https://t.co/zBUQqgojQ3 pic.twitter.com/ekBPtPCmMt

— Sky Help Team (@SkyHelpTeam) September 19, 2023

The outrage by the users started around 10 PM BST, as over 2,000 BT customers faced problems with their internet and took to social media to blast the service provider. The company took their social media page to inform about the issue. The reason stated was the multiple exchange outages which affected the broadband.

ℹ Outage – Lancashire

There is currently a Multiple Exchange Outage in the above area affecting Broadband, Talk and Fibre customers. We are sorry for any inconvenience caused.

— Sky Help Team (@SkyHelpTeam) September 18, 2023

“There is currently a Multiple Exchange Outage in the above area affecting Broadband, Talk and Fiber customers. We are sorry for any inconvenience caused,” said the post.

ℹ Resolved: Lancashire

Support teams have confirmed that all Broadband, Talk and Fibre services have been restored in the above area. Apologies for any inconvenience caused.

— Sky Help Team (@SkyHelpTeam) September 18, 2023

Adding to the previous post, Sky Help Team posted, “Support teams have confirmed that all Broadband, Talk, and Fiber services have been restored in the above area. Apologies for any inconvenience caused.”

Which Area Is the Most Affected?

https://twitter.com/yay_its_james/status/1704265742261043424

Reports of network outages spiked on the Down Detector website at 8:20 a.m. as users flocked to it to report issues. According to Down Detector, the most affected locations without internet are Blackpool and Fleetwood. The website has also received complaints from Leeds, Birmingham, Bolton, Bristol, Manchester and Lees.

https://twitter.com/ePrivacyProf/status/1704256818547941712

Among all, 84% of those with problems reported that it had to do with their Internet service.

A user claimed when they try to access their account, it loads a message saying, “technical difficulties.” The Lancashire area has been hit by heavy deluges of rain, with flooding reported in certain places, which is the reason for the outage.

What The Users Are Saying About Sky Broadband Being Down?

On X (formerly known as Twitter), the Sky Help Team asked if users were having issues with their connection. They were met with a barrage of comments complaining about the service, and everyone blasted the service provider.

#skybroadband you won sky. Enjoy the money, i hope it makes you happy. Dear lord, what a sad little life sky. You ruined my night completely so you can have the money and i hope now you can spend it on lessons in grace and decorum pic.twitter.com/5WNm3Ewv3P

— Rob (@Robinarchie_) September 19, 2023

“skybroadband you won sky. Enjoy the money, I hope it makes you happy. Dear lord, what a sad little life sky. You ruined my night completely so you can have the money and I hope now you can spend it on lessons in grace and decorum,” said a user.

Im so stingy I want to be refunded for every second #skybroadband is down 😭😭😭 pic.twitter.com/wA4wxRyu3N

— milkers🥛✨️ (@milkychaai) September 19, 2023

Another user asked to be “refunded for every second,” complaining about the internet being down.

sky hq ignoring all complaints about wifi going down after some wind #skybroadband pic.twitter.com/CRWZR1oOuv

— afcteifi (@afcteifi) September 19, 2023

We hope that this won’t be the situation.

Sky charging almost 35 whole great british pounds for the wifi not to even work half the time is absolutely abysmal #skybroadband pic.twitter.com/Fr7o7Ps8F9

— Tee (@teeStarrr) September 19, 2023

Is that FR?

people at sky right know knowing they can’t get online and inform us what’s going on because they have no internet either

#skybroadband pic.twitter.com/u2F7LkTxxy

— 𝒓𝒊𝒗𝒆𝒓 ﹗ (@blckncir) September 19, 2023

Yes, everyone on the internet is ‘panicking’.

Let us know in the comments what you think about the internet outage. What would have been your reaction if faced with a similar situation of not having a broadband connection?

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Vivek Kumar - Author at Averagebeing.com
Vivek Kumar
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Vivek Kumar, a seasoned entertainment writer boasting a commendable 3-year track record, seamlessly blends his passion for pop culture into his work. From the moment Iron Man valiantly dispatched a nuke into the cosmic abyss, Vivek's bloodstream has pulsed with an array of Marvel Cinematic Universe theories. Beyond his penchant for caped crusaders, With his love for the superhero fandom, he is a big-time foodie and a photographer balancing the motion sickness of life. While his love for Hollywood has existed since childhood, he loves talking about the cinematography styles of G.O.A.T filmmakers, as he aspires to get into filmmaking. During his time with a reputed media brand, he interviewed various actors and celebrities as well. In the future, he aspires to interview big-wigs like Tom Cruise, Robert Downey Jr, and Will Smith. When not writing, Vivek enjoys playing cricket, exploring new cuisines, taking photographs, and traveling.

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