My eyes literally popped the second I saw this story.
I was like, wait, what?
I’ll be honest and admit that this article is a little biased, because I personally don’t like Zuckerberg. Not like he did anything to me directly, but every time I see him, he just feels… off. FAKE.
Anyway, here’s what happened.
In Indianapolis, there’s a bankruptcy lawyer named Mark S. Zuckerberg. Real guy. Normal guy. He runs Facebook ads to find clients. Nothing crazy. But Facebook kept rejecting his ads because the system thought he was impersonating the Mark Zuckerberg. At one point, they even disabled his account.
This poor lawyer had already spent over $11,000 on ads, and suddenly, he’s locked out. Imagine blowing that much cash and then getting banned for having the wrong name. Sick…
“I did everything they asked me to do, like I always do. They ask you to appeal if you think your suspension is not proper. I filed the proper appeals with them the very next day and I’ve heard nothing from them and it’s been four months. The last time they did it, it was over six months before they turned my account back on. So I don’t know how else to get their attention.”
“It’s not funny. Not when they take my money.”
Here’s the disappointing part of it all.
I thought, okay, maybe this kind of mistake still gets human review, right?
But no. Whether it’s humans or AI, it made no difference.
Meta is a three-trillion-dollar company, bragging about innovation, bragging about VR headsets, bragging about AI, but can’t tell two Mark Zuckerbergs apart? Really?
I know everyone’s shouting AI AI AI, but this is the reality.
You want to replace human jobs with it?
Fine.
But when humans get completely replaced, and errors like this keep happening, maybe then companies will finally wake up.
I’m getting a bit off topic here. Anyway, the lawyer finally lost patience. He sued Meta for negligence, breach of contract, and damages.
Meta admitted the mistake, reinstated his account, and said,
“We disabled his account in error and promised to prevent this from happening in the future.”
But come on… after all that, does a little sorry even matter?
Actually, I don’t even believe them on their word.
You see, Meta doesn’t really care about you, even if you’re spending billions, because fixing this problem means paying humans, slowing down the automation pipeline, and admitting the almighty algorithm isn’t flawless. That would cost time, money, and, worst of all, shareholder confidence.
So instead of building a system that treats paying customers like humans, they let errors pile up and slap a boilerplate apology on top.
If you’re asking why, then you didn’t get any of it. Because they can. Their market dominance means you, me, or even a legit lawyer named Mark Zuckerberg doesn’t have enough leverage to force change until lawsuits happen.
Unfortunately for us, that’s the world we’re in. Big flashy focus on unnecessary things, but when it comes to basic stuff… zero. At least, the man’s trying and fighting now (sadly, he has to earn his livelihood)
So….’The Why’ (the reason this happened) here is GREED.
“Most of us want a normal life without any drama, but life in this world is always strange.
You aren’t gonna find something like this again, so consider turning on push notifications 🔔, and I’ll tap your shoulder each day.”
